Frequently Asked Questions for Patients

Answers to patients’ questions – ranging from how Genomind® Professional PGx ExpressTM works, to ordering, test process, and more.

Why is my clinician ordering Genomind Professional PGx Express for me?

Genomind Professional PGx Express is a test that looks at genes that may affect your body’s ability to benefit from certain drugs and other treatments. Genomind Professional PGx Express is the only test of its kind that looks at a group of key genes that are specific to mental health treatments. Your clinician is ordering this test to help inform treatment decisions for you.

What is the potential benefit of having the Genomind Professional PGx Express test?

In a recent study, clinicians reported that 87% of their patients showed improvement with treatment guided by Genomind Professional PGx Express. They also reported improvement in 91% of patients who had failed at least two medications in the past. Testing with Genomind Professional PGx Express can quickly provide the important information in patients genetic profile, whether you’re new to treatment, or your current treatment isn’t working. This can save you time and money.

Watch a short overview

How does the testing process work?

Genomind Professional PGx Express is a simple test; it requires only a small sample of your saliva, collected by swabbing the inside of your cheek with a cotton swab. The test is painless and easy to perform. The sample is sent to Genomind for testing. Your test results are reported to your clinician in 3–5 business days after your sample is received at the laboratory.

Can I, the patient, order Genomind Professional PGx Express?

Only a clinician can order Genomind Professional PGx Express. Talk to your clinician to find out whether it is right for you. For help in speaking to your clinician about this testing, please visit our Talk to your Doctor page.

How fast will I know the results of the test?

Genomind will send a results report directly to your ordering clinician within 3-5 business days after the simple cheek swab sample arrives at our lab.

Can I see the results of my test?

The test results will be provided directly to your ordering clinician. You may ask your clinician to provide a copy of your test results to you.

What kinds of treatment recommendations will my clinician make for me?

Genomind Professional PGx Express does not make treatment recommendations. Your clinician will make a recommendation based on the results of your test, combined with their own expertise of your medical history and your current condition.

Why did you choose to include the particular genes that you have in Genomind Professional PGx Express?

Our clinical research and development team has chosen to include a comprehensive group of key genes to make up Genomind Professional PGx Express. These genes were selected based on hundreds of studies showing that variations in these genes can inform treatment decisions in psychiatry.

Will my genetic information be kept private?

Genomind is committed to protecting the personal, private health information of patients. We abide by all required HIPAA and GINA practices. Our lab is a CLIA-certified facility, which means it meets the federal quality guidelines for laboratory testing standards. Test results are only communicated to the ordering clinician, unless the patient specifically authorizes additional clinicians to receive their information. Please see complete Privacy Policy.

Have Billing Questions?

Visit our Cost, Billing, and Insurance coverage page to get answers
to frequently asked questions.

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